Departments

Risk Management

contact name

Maria Becker, Risk/Safety Administrator

address

120 South Florida Avenue Attn: Risk Management DeLand, FL 32720

contact info

386-626-7097

beckerm@deland.org

hours

Monday – Friday

8:00AM - 5:00PM

additional contact info

Utility Account / Customer Service Billing Questions: (386) 626-7051

All Turn On/Off's, No Water Due
to Non-payment/locked meter calls need to be directed to Customer Service at the above number. The emergency phone lines are unable to help you. If you do not have an account number you need to wait for the last option and then press zero (0). If
there is no answer you will need to leave a message and they will call you back
on the same business day.

Wastewater Emergency (non-billing
issues) Phone: (386) 626-7251

Water Emergency (non-billing issues)
Phone: (386) 626-7203

Sandra Karlovich, Utilities Project Coordinator

Kelly Davila, Administrative Assistant III

additional Links

Fill out a Claim Report

Staff members

View Calendar

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Mission Statement

The Risk Management Department is responsible for procurement of the city's liability, workers' compensation and property insurance, and the administration of the city's self-insurance program. The division also works directly with all city departments to eliminate or reduce exposure to the city; handles subrogation for damage to city property; as well as responds to liability claims and lawsuits against the city.