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Utility Account / Customer Service Billing Questions: (386) 626-7051

All Turn On/Off's, No Water Due
to Non-payment/locked meter calls need to be directed to Customer Service at the above number. The emergency phone lines are unable to help you. If you do not have an account number you need to wait for the last option and then press zero (0). If
there is no answer you will need to leave a message and they will call you back
on the same business day.

Wastewater Emergency (non-billing
issues) Phone: (386) 626-7251

Water Emergency (non-billing issues)
Phone: (386) 626-7203

Sandra Karlovich, Utilities Project Coordinator
Kelly Davila, Administrative Assistant III
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Welcome to the City of DeLand Public Works Department. As the cornerstone of civilization, Public Works provides, maintains, and improves the structures and services that assure a higher quality of life for our communities. We promote economic development and sustainable growth of the City through maintenance of City assets, the plan review process, mapping and related stormwater services. Implementing these services, our street resurfacing program, tree services, tree nursery, and public transportation keep us linked together with safe travel for all boundaries of the City.

DeLand Public Works Mission Statement

Providing quality service and striving to plan, build, maintain, and operate public infrastructure in a manner that respects the environment and preserves the right-of-way for future generations.

DeLand Public Works Vision Statement

Through the planning, construction, maintenance and operation of public infrastructure, this department proactively identifies innovative solutions for creating a sustainable city for future generations.

DeLand Public Works Values Statement

The Public Works Department supports the Core Values of the City of DeLand:

  • Helping People: We are servant leaders who value helping our community and teammates to the best of our ability.
  • Communication: We value communication to create a better understanding of our shared purpose and commitment to our community and one another.
  • Teamwork: We value the belief that delivering excellence requires the collective actions of our teammates.
  • Integrity: We value honesty, fairness and consistency in our actions.
  • Respect: We value treating everyone with professionalism, kindness, and dignity.
  • Pride: We value personal responsibility in delivering excellence.




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