Utilities: Water, Wastewater & Reclaim Water





Link: Utilities: Water, Wastewater and Reclaim Water Page


Monday through Friday
8 am to 5 pm

Not open to the public

Backflow Email Address

Backflow Phone: 386-626-7172

Name Title Email Phone Additional Phone
Ailes, Jim Utilities Director 386-626-7252  
Baker, James Utilities Location Foreman 386-626-7258  
Castillo, Luis Water Distribution Superintendent 386-626-7177  
James, Donald "Don" Utilities Operation Manager 386-626-7192  
Johnson, Veronica Utilities Admin Asst. III 386-626-7253  
Karlovich, Sandra Utilities Project Coordinator 386-626-7252  
Lankford, Mark Wastewater Treatment Plant Superintendent 386-626-7251  
Levi, James Utilities Maintenance Superintendent 386-626-7259  
Mosness, Robert "Brook" Assistant Chief Water Plant Superintendent 386-626-7176  
Oakley, Kandi Special Projects Coordinator 386-626-7261  
Petracca, Mark Water Production Superintendent 386-626-7176  
Wahrenberger, Shawn Environmental Compliance Manager 386-626-7256  
Wilks, Darryl Assistant Wastewater Treatment Plant Superintendent 386-626-7251  
Zender, Scott Deputy Utilities Director 386-626-7188  

Utility Account/Customer Service Billing Questions 


All Turn On/Off's, No Water Due to Non-payment/locked meter calls need to be directed to Customer Service at the above number. The emergency phone lines are unable to help you. If you do not have an account number you need to wait for the last option and then press zero (0). If there is no answer you will need to leave a message and they will call you back on the same business day.

Wastewater Emergency (non-billing issues) 


Water Emergency (non-billing issues)