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    Utilities Division
    Water & Wastewater
    Contact TypeContact Information
    Contact:
    Call (386) 626-7051
    Customer Service / Account Info
    ********************
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    Jim Ailes
    Utilities Director
    Kathy Edwards
    Administrative Coordinator
    Address:
    1101 South Amelia Avenue
    DeLand, FL 32724
    Phone:
    (386) 626-7253
    Fax:
    (386) 740-6851
    Wastewater Emergency Phone:
    (386) 626-7251
    Water Emergency Phone
    (386) 626-7203
    Hours:
    Monday - Friday
    8:00AM - 5:00PM
    Waste Water Treatment Plant Administration Building
     
    Link to PageLink to Page
    Additional Links:
    Link to PageLink to PageLink to Page
     
     
    Drinking Quality Reports
    Main System
    Tomoka Woods
    Duties and Responsibility:

    The Utilities Department consists of two divisions: Water and Wastewater. The Water division is also responsible for water quality and reporting to regulatory agencies.  In addition, this program is responsible for all of the water distribution piping throughout the utility service area. Also handles installation of new meters and services, line repairs, flushing and quality maintenance, hydrant repair and replacement, utility locates, meter repair and water main installation. The Wastewater division is responsible for locating all utility lines for contractors throughout the service area, repairs, construction of new facilities, line cleaning, new facility connections and other duties.  Also handles the production and distribution of reclaimed water, and laboratory analysis and regulatory liaison and reporting for the Utilities Department.

    Utilities Mission: 

    To provides superior drinking water, and advanced treatment and disposal of wastewater through an effective utility system reflecting responsible environmental stewardship striving for 100% customer satisfaction. To enhance the quality of life by working with the citizens in our community, as well as public and private entities, in a professional, effective, and efficient manner.

    City of DeLand, Florida
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