Duties & Responsibilities
- Assists with planning, organizing, coordinating, directing, and controlling the activities of the section to coincide with department schedules and customers' requests.
- Acts as liaison between Customer Service and Meter reading sections.
- Identifies problem areas and takes action to resolve.
- Assists in directing and may participate in testing or reading meters.
- Performs turn on/offs as necessary.
- Assists in training new employees.
- Monitors vehicle operations and maintenance.
- Monitors weekly billing readings.
- Responsible for delivery of bills to post office or regional processing center as needed.
- Obtains and completes service orders for daily work.