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Welcome to the official website for DeLand, Florida

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    Utility Billing
    Contact TypeContact Information
    Contact:
    Rhonda Chubb
    Customer Service Manager
    Address:
    120 South Florida Avenue
    DeLand, FL 32720
    Phone:
    (386) 626-7051
    Fax:
    (386) 626-7137
    Hours:
    Monday - Friday
    8:00AM - 5:00PM
     
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    Downloadable Forms
    Form Name
    Billing Calendar By Cycle
    Duties & Responsibilities
    • Assists with planning, organizing, coordinating, directing, and controlling the activities of the section to coincide with department schedules and customers' requests.
    • Acts as liaison between Customer Service and Meter reading sections.
    • Identifies problem areas and takes action to resolve.
    • Assists in directing and may participate in testing or reading meters.  
    • Performs turn on/offs as necessary.
    • Assists in training new employees.
    • Monitors vehicle operations and maintenance.
    • Monitors weekly billing readings.
    • Responsible for delivery of bills to post office or regional processing center as needed.
    • Obtains and completes service orders for daily work.

    City of DeLand, Florida
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